Frequently Asked Questions
Everything you need to know about the egg experience
What makes the egg stroller a luxury choice?
The egg stroller is designed in the UK with a focus on high-fashion aesthetics, featuring soft-touch fabrics, smooth curves, and a designer chassis that balances style with superior engineering.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please ensure all tags are attached and the product is in its original condition to qualify for a full refund.
Do you offer a warranty on strollers?
Yes, all egg strollers come with a comprehensive 24-month manufacturer's warranty covering any defects in materials or workmanship.
Are the fabrics machine washable?
To maintain the premium quality of the fashion-forward fabrics, we recommend sponge cleaning only with warm water and a mild detergent. Removable liners can be hand washed.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.